Change is hard, isn’t it?
Communicating upcoming changes or conveying a need for change can be one of the reasons we don’t like change. If we want something, we have to explain to other people how and why. If we can see the need for change, we can drive ahead and build our own plans, but eventually we have to get others on board.
Types of change we can discuss
People
Connecting relationships, communities and cultures starts with strong communication.
Advocacy
Starting a movement, telling a story or building a bridge to influence action.
Customer experience
Creating engagement by truly listening and demonstrating customer understanding.